Account Executive, Employee Service - Commercial/Enterprise

The Experience

Salesforce is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our Employee Service solutions — encompassing both HR Service and IT Service capabilities. The Employee Service Account Executive role focuses on selling our Employee Portal, HR Service Console, Prebuilt Integrations, and ITSM/ITOM capabilities that empower employees and IT teams with the right information, anytime, through a unified, AI-powered platform.

As an Account Executive, you'll formulate and execute a scalable sales strategy within a designated vertical — driving growth by penetrating our existing Salesforce customer base and attracting new customers. This role sits within the Emerging Business organization, contributing to Salesforce's growth in a fast-paced, collaborative, and innovative atmosphere.

What You'll Actually Be Doing

• Prospect, generate pipeline, and drive revenue attainment within your designated vertical.
• Develop and execute sales campaigns targeting employee service transformation across HR and IT.
• Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
• Collaborate with solution engineers, marketing, and customer success teams to deliver a seamless end-to-end client experience.

You're Our Person If...

• 8+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, HR Service Management, ITSM, or ITOM.
• Proven experience in solution selling and value-based selling to multiple stakeholders.
• Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
• Proven ability to navigate complex, multi-stakeholder sales processes with a track record of exceeding sales goals.

Even Better If...

• Familiarity with HR tech, employee experience platforms, and HCM systems such as Workday.
• Business acumen to articulate ROI across HR, IT, and operational use cases.
• Knowledge of ITSM tools such as ServiceNow or Atlassian and employee service solutions.
• Experience will be evaluated based on core competencies for the role, including extracurricular leadership, military experience, volunteer work, and professional experience.