Job information
About this opportunity
Quick summary
#LI-Hybrid Location: Toronto, CanadaThe Customer Operations Manager serves as the primary operational contact for healthcare institutions and healthcare professionals across the Radioligand Therapy (RLT) portfolio. The role oversees the end-to-end customer operations journey, including orders, delivery, invoicing, customer communication, reporting, and issue resolution. Working across Supply Chain, Manufacturing, Quality, Medical, Regulatory, Marketing, Field Teams, Accounting, and Finance, this position enables therapy adoption, operational excellence, and a consistently high-quality customer experience. The role also uses performance insights to anticipate risks, improve processes, and support ethical, patient-first decisions in a highly regulated and evolving environment. This role is based in Toronto, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Listing details
- Employer
- Novartis
- Location
- Toronto, CA
- Structured address
- Toronto, CA
- Category
- Healthcare
- Base salary
- Not disclosed
- Valid through
- Check official source
- Reference
- REQ-10088171