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Private Full Time

Customer Success Intern

Seagate Technology Shanghai, Xu Hui District, CN
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Experience
Not specified
Qualification
Review official listing
Posted
06 Oct 2026
Closing date
Check source
Salary
Not disclosed

Job information

About this opportunity

Employer: Seagate Technology | Original listing

Quick summary

Seagate Technology Shanghai, Xu Hui District, CN Customer Success Not specified

About our group

About the role - you will

  • Supporting day-to-day customer engagement activities for channel partners, distributors, and key end customers across East China.
  • Assisting with customer issue tracking, drive log analysis, on-site failure verification, and follow-up actions to ensure timely resolution.
  • Supporting product qualification activities, including schedule coordination, test tracking, issue investigation, and resolution management.
  • Preparing customer presentations, technical reports, and marketing-related technical materials.
  • Coordinating with cross-functional teams, including Marketing, CQE, and ASE, to address customer requirements and support business objectives.
  • Participating in customer visits, technical workshops, marketing events, and on-site support activities to gain hands-on experience in customer-facing engineering roles.
  • Conduct research on emerging storage technologies and industry trends to bring fresh perspectives to the team.
  • Supporting additional channel customer projects and business growth initiatives as required.

About you

  • Currently pursuing a Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Information Technology, English, or a related field.
  • Strong interest in customer-facing engineering roles.
  • Strong market and technology insights.
  • Familiarity with storage technologies (HDD, SSD, RAID, etc.) is a plus.
  • Excellent communication skills in both Mandarin and English.
  • Self-motivated, eager to learn, and able to work in a fast-paced environment.
  • A team player who can effectively collaborate with others.

Your experience includes

Location: Shanghai Location: Shanghai, China Travel: Up to 10%

Listing details

Employer
Seagate Technology
Location
Shanghai, Xu Hui District, CN
Structured address
Shanghai, Xu Hui District, CN
Category
Customer Success
Base salary
Not disclosed
Valid through
Check official source
Reference
1427173100
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