Direct Tax Operations Associate Job Details | EY

Requisition ID: 1739855 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY Global Delivery Services (GDS) is the hub of innovation, a technology powerhouse, a global talent center and, a driver of operational excellence within EY, propelling EY’s purpose of building a better working world. With a robust network spread across 9 countries and 20 cities, GDS’s dynamic network of highly talented professionals leverage data, AI, and cutting-edge technology to enhance EY's wide array of services in assurance, consulting, tax, strategy, and transactions. Join us at EY GDS Hungary to shape your future with confidence.

The opportunity

Join EY Global Tax Managed Services operations as a Direct Tax Operations Associate. This role supports the end-to-end lifecycle of large multinational engagements, including pursuits, client onboarding, implementation, live delivery, annual roll-forward activities and extension cycles. You will work across global engagements involving direct tax, other tax types, statutory reporting and wider compliance processes.

The role is designed for someone who wants broad exposure to commercial management, client service, project coordination and governance in a global tax managed services environment.

What you will work on

Pursuits and proposals: Support pursuit activity by coordinating inputs, preparing trackers, building first drafts of client materials and helping maintain proposal documentation. Contracting and onboarding: Support contracting workflows, maintain draft documentation, coordinate inputs to Statements of Work and document onboarding decisions, milestones and dependencies. Implementation support: Track implementation actions, owners and deadlines; prepare meeting notes; maintain decision logs; and support clear transition from mobilization into steady-state delivery.

Delivery cycle: Help monitor deliverables, status updates, open issues, commercial actions and scope considerations across multi-country engagements. Client reporting: Prepare clear status materials, issue logs, action trackers and presentation drafts for client governance meetings and internal leadership updates. Issue and scope management: Support documentation of scope questions, delays, dependencies and potential scope creep, escalating items through the appropriate governance channels.

Annual roll-forward: Assist with annual refresh of engagement materials, scope confirmations, country lists, timelines, resource assumptions and governance packs. AI and process improvement: Use AI-enabled tools responsibly to support drafting, summarization, tracking, quality checks and process improvement, subject to EY policies and review requirements.

Skills and attributes for success

Strong organization skills and attention to detail. Clear written and verbal communication style, including ability to draft client-ready materials with review. Interest in global business operations, managed services and commercial management.

Comfortable coordinating across multiple stakeholders, countries and service lines. Able to turn meeting discussions into structured notes, actions, risks and follow-ups. Curious about AI, automation and practical productivity tools.

Basic understanding of tax, finance, legal or compliance concepts. Positive attitude, ownership mindset and willingness to learn in a fast-moving environment. To qualify for the role, you should have Bachelor degree in business, law, economics, finance, accounting, tax or a related discipline.

Around 1 year of relevant experience through employment, internship, graduate role or comparable project exposure. Experience preparing presentations, reports, meeting notes or structured written materials. Good Excel and PowerPoint capability.

Strong English communication skills. Interest in client service, project management, risk governance and global engagements. What will make you stand out Exposure to professional services, legal services, consulting, finance operations, tax or compliance environments.

Experience supporting client presentations or senior stakeholder reporting. Demonstrated use of AI or automation tools to improve drafting, tracking or analysis. Evidence of business acumen, structured thinking and comfort with ambiguity.

Prior exposure to contracts, SOWs, project governance or service delivery documentation. Success measures Accurate trackers, action logs and implementation documentation. Timely follow-up on assigned actions and open items.

High-quality first drafts of presentations, reporting packs and client materials. Reliable coordination across stakeholders and workstreams. Visible contribution to process consistency, quality and delivery discipline.

Who thrives in this role This role suits early-career professionals who are business-minded, structured and curious about global managed services. Strong candidates enjoy drafting clear client materials, organizing complex workstreams, learning commercial and tax concepts, and using technology and AI to improve the quality and speed of delivery.

What we offer

By seamlessly integrating with EY member firm teams across the globe, GDS contributes significantly to EY's purposeful and sustainable growth, delivering insights and sol