Director, Human-AI Collaboration

The Experience

The Director, Human-AI Collaboration & Workforce Transformation will lead the strategic integration of artificial intelligence and emerging technologies to help redefine jobs, roles, and organizational structures at Salesforce. This role blends deep research expertise with a strong understanding of Human-Computer Interaction (HCI) principles and a pragmatic, business-oriented approach to large-scale workforce transformation. In this role, you will design and implement new work models that enhance human capabilities, improve efficiency, and support a positive, inclusive, and productive employee experience in an increasingly AI-enabled workplace.

What You'll Actually Be Doing

• Pioneer research-driven work models by leading and conducting research on how AI and emerging technologies can augment human work, and translating findings into evidence-based frameworks for job design and organizational structure.
• Apply HCI and cognitive science principles to design intuitive, effective human-AI collaboration workflows that support usability, trust, and adoption.
• Partner with senior leaders to help shape the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives.
• Drive enterprise-wide transformation by supporting a culture of learning, adaptability, and innovation as the organization evolves how work is defined, performed, and managed.
• Develop scalable frameworks for job redesign and augmentation that enable business growth while supporting employee development and career progression.
• Influence and educate stakeholders by clearly communicating research insights and strategic recommendations to a wide range of audiences, including technical and non-technical partners.
• Balance agility and focus by managing multiple priorities and adapting quickly as business needs evolve.

You're Our Person If...

• Doctorate (Ph.D.) in a relevant field such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work.
• 10+ years of experience in organizational design, workforce strategy, or applied research roles, including at least 5 years in a leadership capacity driving large-scale change within a corporate environment.
• Demonstrated research expertise, including a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges.
• Deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems.
• Strong business acumen, with the ability to connect research insights to measurable business outcomes and key performance indicators.
• Proven leadership and communication skills, with experience influencing senior leaders and collaborating across diverse, cross-functional teams.
• Experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes.

Even Better If...

• Experience working in large, matrixed, or global organizations.
• Background in workforce transformation, job architecture, or future-of-work initiatives within a technology-driven environment.
• Demonstrated ability to translate complex concepts into practical, actionable frameworks that resonate across varied audiences.