EMEA Social Media Community Manager Job Details | Seagate Technology

About the role

• you will: Seagate is looking for an experienced social media community manager to support the EMEA region as part of Seagate’s global social media program. As the EMEA social media senior manager, you will manage content that goes out across Seagate’s channels targeted toward EMEA customers, partners, and employees. This includes customer and partner events, highlighting regional employee voices, and collaborating closely with the product, partner, and sales organizations to determine social media priorities. Key responsibilities include: Posting and scheduling: Manage daily posting across platforms using tools like Sprinklr, Sprout Social, or native scheduling tools User community building nurture relationships with customers and advocates; facilitate and moderate online communities like Reddit or Discord Key community listening: set up listening and reporting for employee, customer, partner, and target market groups to gather sentiment that informs overall content strategy EMEA stakeholder liaison: collaborate closely with partner, sales, and product organizations to determine channel priorities Key audience engagement: create two-way dialogue with customers, partners, and employees on Seagate’s social properties Identify opportunities: communicate strategies and plans to internal and external stakeholders Feedback loop: act as the bridge between the community and the product and customer service team Reporting: leverage analytics tools to monitor and gather insights on KPIs like engagement, conversions, and follower growth About you: Social expert Strong communication and brand voice control Customer-first mindset Insights-driven global thinker Community builder Your experience includes: 8-11 years of experience in social media and community management Platform expertise on LinkedIn, X, Meta, TikTok, with attention to platform nuances and serving content to audiences as they want to receive it; must have awareness/proficiency in emerging platforms (Threads, BlueSky, etc.) Experience moderating and identifying opportunities in forums (Reddit, Discord, etc) Created programmatic feedback loops between the community and internal stakeholder teams Proficiency in Adobe creative suite, either creating from scratch or editing templated designs Previous experience operating within a global hub-and-spoke content and social media model Location: UK - Remote Please note, for this role you need to have the right to remain to live and work in the UK and do not need sponsership currently, or at any time in the future. Location : Remote United Kingdom Travel : Up to 10% About Us With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape. We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth. Seagate is powered by our talented and passionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike. Join us and get inspired to make a difference in the datasphere! Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster Seagate will provide reasonable accommodation with the application process upon request as required to comply with applicable laws. If you need assistance or accommodation due to a disability, you may contact us at accommodations@seagate.com. All Seagate jobs will remain open for a minimum of seven days. For information on how Seagate collects and uses your personal information during the application process, please review the Applicant Privacy Statement . Apply Now » Find similar jobs: AllJobs About Seagate Seagate Careers Search Jobs Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab.