Global Clinical Operations- Site Partnership Manager

Key responsibilities

In cooperation with study sites: 

• Responsible for key account network within the country/extended country group (OPCs & satellite countries)
• Defines tailored engagement model with assigned sites according to local and structural needs of these sites
• Prepares and implements Site Partnership Strategy Plans in cooperation with assigned accounts
• Defines measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)
• ·Single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
• Communicates Novartis standards & expectations for future collaboration
• Supports feasibility process in close cooperation with Feasibility Manager
• Supports and optimizes early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites
• Responsibility to analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities
• Support sites in developing network with other departments to improve study start-up, patient management and recruitment
• Support negotiation of study fees, contracts, contract templates and master templates as applicable

Novartis internal: 

• Optimizes Novartis processes to simplify and speed up study start-up with focus on site set-up
• Communicates knowledge regarding sites and the overarching topics to the organization and informs and advises relevant functions actively (e. g. site selections)

Essential requirements:

• Degree in scientific or health discipline required and an advanced degree with clinical trial experience and/or project management (preferred)
• Fluent in English and local language (written and spoken)
• Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitoring clinical trials
• Capable of leading in a matrix environment, without direct reports
• Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution
• Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues

Desirable requirements: