Lead Client Solution Engineer

About the Role
Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management expertise to join our SMB Solution Engineering team. In this role, you will be the technical authority on MDM within a fast-moving, high-volume SMB segment — helping customers understand how trusted, governed master data unlocks business value.

You will partner directly with Account Executives throughout the sales cycle — leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and making architectural recommendations that connect MDM solutions to real business outcomes. You will also play a bridge role between MuleSoft and Informatica, helping the team and our customers think creatively about combined GTM motions.

Role Essentials

• Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions
• Understanding of MDM fundamentals, including:
  • Identity & Entity Resolution: Deterministic vs. probabilistic matching, deduplication rules, survivorship strategy design
  • Data Modeling: Multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy design
  • Governance & Workflows: Configurable workflows, data stewardship, task management, reference data and data quality integration
  • Data Integration: Ingress/egress and real-time interaction with master data
  • Headless MDM: Familiarity with exposing MDM services via MCP endpoints or REST APIs to feed structured, trusted master data into external multi-agent systems

What You'll Do

• Build trusted relationships with AEs and customers to qualify deals, identify business value, and provide technical guidance
• Conduct technical discovery to document, analyze, and clarify business and MDM-specific requirements
• Deliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept that showcase MDM capabilities in the context of SMB integration challenges
• Respond to RFI/RFP documents independently
• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve our MDM and Data Foundation offerings
• Stay ahead of the evolving MDM, iPaaS, and AI landscape; maintain a sharp understanding of competitive positioning

What We're Looking For

• Strong presentation and discovery skills; comfortable in front of technical and non-technical audiences at all levels
• Ability to establish trust with customers and influence key decision makers
• Experience with cloud technologies — iPaaS, SaaS, cloud infrastructure
• Experience building and delivering PoCs and responding to RFIs/RFPs independently
• Ability to lead architectural discussions
• Comfort operating in a high-volume, high-ambiguity SMB environment
• Degree or equivalent relevant experience; experience evaluated on core competencies

Required Qualifications

• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred

• Salesforce or Informatica certifications
• Previous SE or Sales Engineering experience
• Familiarity with MuleSoft and/or Informatica product portfolio