Salesforce Developer

Salesforce Developer

Experienced Salesforce Developer II supporting the development, enhancement, and integration of
Service Cloud solutions. This role focuses on delivering high-impact business functionality, scalable
custom components, and system integrations within an enterprise Salesforce environment. The role
is a hands-on Salesforce developer position focused on independently executing development tasks
while collaborating effectively with cross-functional teams.
Key Responsibilities:
Develop and enhance Salesforce Service Cloud solutions, including Omni-Channel functionality such
as routing, capacity, and presence management. Build scalable, high-quality applications using Apex
and Lightning frameworks, with LWC as the primary development framework, and maintain existing
Aura and Visualforce components as needed. Build and maintain integrations with third-party
systems using REST APIs, Bulk APIs, and Metadata APIs, including telephony/CTI and external
SaaS/AppExchange integrations.
Time Zone: U.S. Central Time (CT)
Preferred Regions: APAC (India)
Requirements
Must-Have Skills:
• 5+ years of experience developing Salesforce business applications.
• Strong proficiency in Apex, including triggers, controllers, and test classes. Lightning
development, with strong hands-on LWC experience.
• SOQL and SOSL.
• Demonstrated experience building business solutions within Service Cloud. Hands-on
experience with Salesforce Omni-Channel functionality. Experience developing custom
objects and working within the Salesforce development environment.
• Experience integrating Salesforce with third-party systems using REST-based web services.
• Experience maintaining or enhancing existing Aura and/or Visualforce components.
• Hands-on experience with Git and Salesforce CI/CD, deployment, and migration processes.
• Ability to work independently while collaborating effectively in a team environment.
• Strong written and verbal communication skills.
Nice-to-Have Skills:
• Salesforce Platform Developer II certification.
• Experience with telephony/CTI integrations within Salesforce.
• Experience working in enterprise-scale Salesforce environments.
• Familiarity with complex data models and large-scale implementations.
• Experience with Copado or similar Salesforce deployment and CI/CD tools.
• Experience supporting integrations with external SaaS platforms and AppExchange
applications.
• Experience integrating Salesforce with AI-driven tools or services, such as predictive
analytics, machine learning APIs, or generative AI platforms. Exposure to Salesforce AI
capabilities, such as Einstein features or AI-powered automation within Sales Cloud or
Service Cloud.
• Experience building AI-enabled workflows or automation using REST APIs.
• Understanding of prompt engineering concepts or applying generative AI tools within
business applications. Familiarity with data preparation, governance, and security
considerations for AI-enabled solutions