Service now developer

Responsibilities

● Engage with people at all levels. Be an excellent communicator, open-minded, approachable, flexible and diplomatic.

● Ensure alignment on design, requirements and deliverables with senior developers, architects, and stakeholders.

● Track your deliverables, project priorities, follow all project hygiene required for smooth running of the project.

● Proactively configure, monitor and maintain the ServiceNow platform.

● Take the initiative to address the larger technical needs of the platform and always keep the customer at the center of everything you do.

● Have a 'can do' attitude and act proactively, not just reactively.

● Solve business problems, work cross-functionally, and lead initiatives to improve our colleague's user experience within Booking Holdings and their child brands.

● Contribute to the growth of Booking Holdings and their child brands by proactively sharing your knowledge to help your colleagues grow.

● Represent Booking Holdings values, both within the company and in the external community. ● Advocate for a collaborative working environment - turn "my ideas" into "our ideas".

● Champion the user and make data-driven decisions that benefit your users and make their life easier.

● Create artefacts, demonstrations that will help in implementation, rollout and training.

Essential skills:

● 4+ years of hands-on experience with ServiceNow platform delivery, support, maintenance and implementations.

● Experience administering multiple modules in ServiceNow in large enterprises: Team player and fluent in the English language (both spoken and written).

● Ability to troubleshoot technical issues

● Working knowledge of Agile and Scrum

● You have sufficient knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape

● You have programming skills and experience with strong server-side and client side javascript.

● Understanding of integrating SaaS with on-premise applications.

● Having experience in at least 2 modules in ServiceNow such as ITAM, ITOM, ITSM, CSDM/CMDB, WSD with implementation specialist certification

. ● Solution-driven attitude.

● Can proactively identify gaps and potential improvements to existing modules of the platform and act as a driver for change, actively pursuing product enhancements.

working at a client of randstad india

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